Guarantee

SLEEP AND SOUND CUSTOMER SATISFACTION GUARANTEE

At Sleep and Sound, we pride ourselves on offering top-quality products to enhance your comfort and well-being. Your satisfaction is our priority, so we offer a Customer—Satisfaction Guarantee on all purchases.

Our return and exchange policy is designed to ensure customer satisfaction. You can return most items within 14 days of purchase, provided they are in like-new, undamaged condition with all original packaging. However, due to hygiene reasons, we are unable to accept returns on certain products such as opened earplugs, nasal breathing devices, mouth guards, earphones, sleep masks, and any electrical products. Please note that clearance items are also non-returnable.

We may apply a restocking fee for returns, and shipping costs are non-refundable.

If you need further details or have any other questions, feel free to contact us or shoot an email to us at  in**@sl***********.au or visit our Policies & Procedures page before returning goods. 

We appreciate your business and are always here to assist you!